Privacy Policy

Your privacy matters to us. This policy explains what we collect, why, and what you can do about it. It applies to Saijostudio (saijostudio.com).

What we collect

Information you give us: your name, email, shipping and billing address, and payment details when you place an order or contact us.

Information collected automatically: when you browse the store, we collect device and browsing data such as your IP address, browser type, and the pages you view, through cookies and similar technologies.

How we use it

We use your information to:

  • Process and ship your orders and send order updates
  • Respond to your questions and support requests
  • Send marketing emails if you've opted in (you can unsubscribe any time via the link in any email)
  • Detect and prevent fraud, and keep the store secure
  • Improve our products and website

How your order is processed

Our store is hosted on Shopify, which stores your data on secure servers. Payments are handled by Shopify and third-party payment processors — we never see or store your full card number.

Sharing your information

We share information only with the partners who help us run the store: our payment processor, shipping and fulfilment providers, and email/analytics tools — and only as needed to do their job. We do not sell your personal information.

Cookies

We use cookies to keep your cart working, understand how the store is used, and improve your experience. You can disable cookies in your browser settings, though some parts of the store may not work as well.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you, or to stop marketing to you. Email hello@saijostudio.com and we'll take care of it.

Data retention

We keep your order information for as long as needed to fulfil your order and meet legal, accounting, or reporting requirements.

Changes

We may update this policy from time to time. The latest version will always be posted on this page.

Contact

Questions about your privacy? Email hello@saijostudio.com and we'll take care of it.